Support

On this page you'll find answers to our most frequently asked questions. If there is anything we can help you with please get in touch.

General

Ungraded is a community minded drone stock footage platform that licences and sells graded & ungraded footage. The platform is created by drone pilots for filmmakers and other content creators.

A story is shot at the same location. The shots could be very different, but the vibe and colours would look the same.

Collections are put together so it is easier to find the footage that you are looking for. They all have a specific type of topic, for example: sport fields. But they could also be a specific type of drone shot, only made in different locations.

We currently accept iDeal, Visa, MasterCard, American Express, Maestro (credit card), CartaSi, Cartes Bancaires, Apple Pay, Paypal and Bancontact.

We do not offer refunds on our footage. We do this because we are unable to verify returns. If there’s anything we can help you with please let us know.

Yes, please click the download link on the footage page.

We have a page for that!

Footage

At the moment we’ve got 2 different kinds of formats we export in:

Mavic 2 pro and Phantom 4 shots are shot in 4K, h265 in 10bit

→ they are exported in h265 in 100 Mbps bitrate

Shots from the Inspire 2 are made with the X5S and X7 camera and are shot in Prores 422

→ they are exported in the Prores 422 container

Each clip tends to be around 8 – 40 seconds long. Please see the footage page.

Yes, our footage is sold royalty-free.  View the Terms of Use.

License

At Ungraded we only offer one license – our Super Simple License. This allows you to use the files forever, royalty-free, anywhere in the world.

 

Have a look at our license page.

The drone pilot remains the owner of the footage and has agreed for his/her footage to be sold by Ungraded.

Yes, you may use the footage in the deliverable to your client. Please note that you can not re-sell the footage to your client.

You may use the footage within your organisation or if you are working on the same client project. If one of the previous applies your are able to share the footage with your colleague.

Company

Ungraded is founded by Roy de Ruiter and Jan Kuppens. Ungraded is located at ‘de Werkspoorfabriek’ in Utrecht, the Netherlands.